Automation Maturity Service
Apply our data-driven model approach to organization change focused on codifying processes, enhancing workflows, and delivering value — driving toward transformative growth of your NetDevOps.
Apply our data-driven model approach to organization change focused on codifying processes, enhancing workflows, and delivering value — driving toward transformative growth of your NetDevOps.
Transforming your NetOps and DevOps at the speed of business requires a disciplined focus. Continuous evolution is required to sustain advantage over your ever-changing priorities, goals, and initiatives. NetBrain Professional Services has designed the Automation Maturity Service, offering both impact skillsets and focus to accelerate your transformation journey using the NetBrain Automation Platform.
Using a personalized, process-driven approach, your core NetBrain Service Team — a Program Manager and an Solution Architect— will overlay our model for continuously assessing automation maturity across ten critical operational areas that will inform the adoption improvements delivered by this service program. Your NetBrain Solution Architect is also the responsible for:
Unlike typical services offerings bound to a single resource and skill set, the Automation Maturity Service provides flexibility for your NetBrain Service Team to introduce key subject matter experts, as needed, throughout the program, ensuring you always have the best resources aligned to your prioritized initiatives.
Throughout the Automation Maturity Service engagement, your engineers will organically become more invested and self-sustainable in contributing to the NetBrain platform as their knowledge grows. This growth expedites refinements and enhancements to existing CI/CD workflows, adapting NetBrain Automation for AI Operations, and self-assessing weaknesses in existing troubleshooting or assessment methodologies.
We’ve walked in your shoes as Leaders, System Engineers, Network Engineers, NOC Engineers, and DevOps Engineers. We understand the challenges that impact you and your network. Our dedicated service professionals care about getting results that align to your organization’s goals and delivered with our best practices.
Service Component | Features |
---|---|
Program Duration | 1-Year Subscription (Minimum) |
Core NetBrain Team | Named NetBrain Project Manager Named NetBrain Solution Architect |
Flex Resources | NetBrain Deployment Engineer NetBrain Platform Engineer NetBrain Automation Engineer |
Solution Architecture Roadmap | Design and delivery of strategic blueprint of customer prioritized needs Adapt NetBrain Automation concepts to customer language and approach Delivery of monthly updates to the NetBrain Automation Maturity Model |
Training and Enablement | Design and execution of developed end user enablement activities Delivery of private NetBrain Foundational, Administrator, and Power User training sessions Support enablement rollout plans of developed automation dashboards |
Deployment and Upgrade Support | Execution of NetBrain software upgrades to latest NetBrain Releases Proactive application of latest NetBrain Service Patches and Driver Updates Planning and execution of platform expansion, relocation, or high-availability enhancement |
Ongoing Platform Maintenance | Daily operational system status validation of devices, tasks, and operations Remediation of network device discovery and live access issues Validate “Digital Twin” data integration with NetBrain Platform Validation Framework Maintain critical NetBrain Map Layouts for enhanced visualization Manage NetBrain Automated Discovery and Benchmark system tasks Maintain and validate critical application paths |
Automation Adoption | Develop Network Intent Automation for Troubleshooting, Assessment, and Protective Change Design NetBrain Automation End User and AI Enhanced interfaces Co-Develop a customized Network Automation Library to support transformation initiatives Reverse Engineer key device and feature configuration to identify key network designs |
Workflow Integration | Enhance existing CI/CD workflows with developed NetBrain Automation Support customer development and integration with available NetBrain RESTAPI |
Machine-to-Machine Integration | Integration of NetBrain platform with 3rd party network monitoring platforms Integration of NetBrain platform with ITSMs for CMDB and Incident Enhancement |